Privacy Policy

Privacy Policy

Effective Date: 10 September 2024

MAF & Co Properties LLC (“we,” “our,” “us”) is committed to protecting your privacy and ensuring that your personal data is handled securely. This Privacy Policy explains how we collect, use, and protect your personal data when you engage with our services or visit our website, mafandcoproperties.com.

1. What Data Shall Be Collected?

We may collect the following types of personal information through direct communication or when you interact with our website:

  • Personal Identification Information: Name, correspondence addresses, telephone numbers, and email addresses.
  • Other Identifiers: Date and place of birth, gender, nationality.
  • Business-Related Information: Names and titles of owners, directors, shareholders, beneficiaries, or counterparties.
  • Financial Information: Bank account details, including Debit/Credit Card information needed to complete transactions.
  • Employment and Tax Information: Income, salary, occupation, tax-related information, and other employment data.
  • Compliance Information: Specimen signature, passport or Emirates ID copies, address proof (such as utility bills), and any other documents necessary for compliance, such as Anti-Money Laundering (AML) regulations.
  • Other: Any information required to establish a business relationship or provide agreed services.

We are committed to ensuring that your personal details, including credit/debit card information, are not stored, sold, shared, rented, or leased to third parties unless required to complete the engagement.

2. How the Data Shall Be Used

We collect and process your personal data to deliver our services and manage business relationships, including:

  • Responding to your inquiries and service requests.
  • Providing updates and information related to our services, events, and promotions.
  • Managing legal compliance, including AML regulations.
  • Business relationship management and development activities.
  • Conducting risk assessments and preventing fraud.
  • Complying with legal obligations or responding to requests from regulatory authorities.
  • Internal tasks, including bookkeeping, accounting, auditing, and regulatory reporting.

Your personal data will only be used for the purpose it was collected unless required for a legal obligation or regulatory compliance.

3. Legal Basis for Using the Data

We process your personal data based on legitimate business interests, legal compliance, or with your explicit consent where required. The processing objectives include:

  • Managing and enhancing business relationships.
  • Communicating with you or our partners for customer service and marketing.
  • Investigating and resolving issues related to service quality or incidents.
  • Complying with legal obligations, such as Anti-Money Laundering regulations.
  • Supporting internal operations like auditing and regulatory reporting.

If we rely on your consent to process your data, you have the right to withdraw it at any time, but this will not affect any data processing conducted before the withdrawal.

4. Involvement of Third Parties

We may share your personal data with third parties or internally when necessary to complete service engagements or comply with legal requirements. Third parties will adhere to this Privacy Policy and only process data for the agreed purposes.

We do not sell personal data under any circumstances. In cases where we involve third parties, we ensure that your data is protected and only used for legitimate business purposes.

5. How the Security of Data Will Be Ensured

We have adopted technical, organizational, and security measures to safeguard your personal data from unauthorized access, use, or disclosure. Only authorized personnel, agents, or third parties involved in service delivery can access your data, subject to strict confidentiality.

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal documentation and reporting requirements. Once the data is no longer needed, we will delete, archive, or anonymize it to prevent unauthorized use.

We also have a mechanism to address suspected data privacy breaches and protect your personal information.

6. How to Raise Data Privacy-Related Concerns

If you have any concerns, complaints, or requests regarding your personal data, please contact our Data Protection Officer at:

Email: info@mafandcoproperties.com
Phone: +971585977303
Address: MAF & Co Properties LLC,
Office -12A07 , Floor – 12A,
DAMAC XL Tower
Business Bay
Dubai, UAE

Your requests will be handled in accordance with our Data Protection Policy.

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